Community Services

Security Services is a 24/7 operation and therefore provides a variety of services to the community and serves as an after-hours extension for most departments. Below is a partial list of the many services that Security Services provides to the community.

Motor Vehicle Assistance

• Locked Vehicle: Security owns equipment for the purpose of accessing vehicles in which the owners have locked their keys. If you accidentally lock your keys in your car on campus, you may contact Security to attempt to gain access. (This requires a signed waiver form.) If Security is unable to help, they can contact the Bannockburn Police Department for assistance or provide several locksmith numbers.
  
• Dead Battery:  Security provides two options for solving this problem.

First, Security owns a set of jumper cables that may be loaned out. University Policy prohibits the use of institutional vehicles for jumping cars, and therefore it is the borrower's responsibility to find someone to help jump their car.

Second, Security owns a battery jump-starting pack. This device can only be operated by Security Personnel. This requires a signed waiver form.

Campus Escort

• Many individuals living on the north end of campus are required to park in the Sports Complex lot (far south). As a result, Security provides escorts across campus during late hours and in inclement weather when personal safety is a concern. To receive an escort, stop at the gatehouse or contact Security from any campus phone at x6400.

Building and Room Access

• Lock Out: In the event that a resident locks themselves out of their room or apartment, Security may provide access to the room. The resident should first attempt to contact their RA or ARD.  If this is unsuccessful, they may contact Security at x6400. The resident must provide their student ID or other official identification to gain access.
• After Hours:  In the event that an individual must gain access to a building after hours (e.g. if their paper needs to be turned in or they arrived back late), Security may provide access to the building, if a university ID or other official identification is provided.

Housing

• Security serves as an after hours pick-up and drop-off location for housing, provided that  arrangements are made with the Housing Office before hand.

Campus Visits

• Security is the first stop for most campus visitors. Packets may be left at the gatehouse by the admissions departments or other hosting departments. Security also provides vehicle visitor passes free of charge and campus maps for all visitors.

 Flag Etiquette

• The flag is always to be displayed at full staff unless meeting the definitions below for displaying the flag at half-staff.

• The flag is only to be displayed at night when properly illuminated. If the light is not functional, the flag is to be raised at 6:00 am and lowered at 6:00 pm until such time as the light is again functional.

• The flag is only to be flown in good condition. If the flag shows signs of wear it is to be lowered and properly disposed of. A new flag will then be raised in its place.

• The flag is to be flown at half-staff on officially designated national holidays:

a. Peace Officers Memorial Day, May 15, from 6:00 am – 6:00 pm (unless it is the third Saturday of the month in which case the flag remains at full staff in honor of Armed Services Day)

b. Memorial Day, the last Monday in May, from 6:00 am – 12:00 pm

c. Patriots Day, September 11, 6:00 am – 6:00 pm

• The flag is to be flown at half-staff when requested in an official proclamation from the President of the United States or the Governor of the State of Illinois.

• Exceptions to standard etiquette:

a. The flag may be lowered to half-staff at direction of Authorized University Administrators for one day in memorial of the passing of an active faculty or staff member or student.

b. The flag may be lowered to half staff for one day in memorial of the passing of a former faculty or staff members or other individuals significant to the University at the direction of the President or Executive Vice-President.